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Operations Coordinator, Healthcare Anchor Network

This is a newly created position with the Healthcare Anchor Network. The person in this position will play a key role in supporting and collaborating with the Director of Operations to build and implement organizational infrastructure and will keep our HAN team running smoothly. They will work closely with colleagues across the organization to make sure that our small but growing organization is running well. This position will report to the Director of Operations. 

This is a remote, full-time position intended to start in early June 2021. 

About the Healthcare Anchor Network

The Healthcare Anchor Network (HAN) is a nationally recognized and growing collaboration of health systems seeking to improve health and well-being by addressing economic and racial inequities in the communities they serve through more strategically leveraging their institutional assets, such as hiring, procurement, and investment practices. The organization coordinates multiple groups focused on developing the necessary tools, frameworks, resources and environmental conditions to further health systems’ anchor missions, with specific emphasis on the underleveraged economic assets that health systems have. Founded in 2017 as a program of The Democracy Collaborative, HAN will spin off from TDC at the end of 2021 and become its own stand-alone 501(c)3 organization. 

Principal Duties and Responsibilities

Organizational operations (35%)

  • Schedule and assist with planning of staff meetings
  • Maintain budget for organizational operations supplies 
  • Support the Director of Operations in crafting and implementing organizational policies
  • Manage day-to-day interactions with vendors, including firms for bookkeeping, accounting, human resources and IT support 
  • Work with the bookkeeping firm to run regular expense reporting processes and to track accounts payable and accounts receivable, including for annual membership invoicing 
  • Manage organizational accounts with various platforms (slack, google, zoom, website, salesforce, etc.) 
  • Coordinate with staff on operations needs, such as time reporting or on expense reports 
  • Implement and roll out new software or platforms as needed 

Executive administration (30%)

  • Maintain the Executive Director’s email and calendar 
  • Schedule meetings 
  • Make travel arrangements 
  • Complete monthly expense reports 
  • Assist with tracking information that the ED needs support on, such as follow ups that come out of meetings 
  • Assist ED with creating drafts of presentations and agendas for meetings
  • Work with the executive director or other team members to research and coordinate logistics for staff retreats 
  • Support ED with contact management, including Salesforce data entry

People and Culture (15 - 20%) 

  • Coordinate hiring processes, including post jobs, filing and anonymizing applications as they are received, coordinating committee review, and scheduling interviews and reference checks 
  • Coordinate candidate on-boarding and employee off-boarding with Operations Director
  • Coordinate annual employee 360 reviews 
  • Serve as the point of contact with an external HR benefits firm for employees
  • Support the Director of Operations to coordinate HR related trainings and to communicate with employees on benefits and health and wellness
  • Maintain employee information, such as addresses and salaries 
  • Maintain contractor files, contractors, and W9

Board coordination (15 - 20%) 

  • Schedule quarterly board meetings and subcommittee meetings, as needed.
  • Compile materials in advance of board and subcommittee meetings 
  • Attend board meetings and capture minutes and action items

Education & Experience Requirements

At least 3 - 5 years of relevant work experience are required (office administration, executive assistance, organizational logistics, etc.). Candidates with additional years of work experience are strongly encouraged to apply.

Required Qualifications


  • Project management experience
  • Ability to manage and sequence effectively multiple tasks, comfortable and effective with short timelines, and willing to ask for help
  • Communicative and flexible
  • Highly organized with an attention to detail
  • Easily interfaces with and learns new platforms 
  • Proficient in google suite (docs, sheets, etc.) and Slack 

Desired Qualifications

  • Passion for providing operational support, having a strong desire to serve and grow with the organization indefinitely
  • Interest in the mission of the Healthcare Anchor Network 
  • Solutions oriented, take initiative attitude

Education & Experience Requirements

At least 3 - 5 years of relevant work experience are required (office administration, executive assistance, organizational logistics, etc.). Candidates with additional years of work experience are strongly encouraged to apply. A bachelor’s degree is desired but not required. 

Benefits

Salary is competitive and commensurate with experience and qualifications. Job includes a generous benefits package including health care, three weeks of paid vacation per year, and an employer contribution to a 403(b) retirement plan. The starting salary for an Operations Coordinator at The Democracy Collaborative is $56,260.95. The Healthcare Anchor Network will provide benefits when it becomes a stand-alone 501(c)3 entity.

The Democracy Collaborative Foundation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to a diverse and inclusive workplace.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

How to Apply

To apply, send a cover letter that describes how your previous experience will enable you to meet the needs of this role, a resume or CV and three references to jobs@democracycollaborative.org. Include “Operations Coordinator” in the subject line. All documents should be submitted as one PDF

Applications will be reviewed on a rolling basis through April 16, 2021.  

We highly encourage applicants of color, applicants who grew up poor or working class, LGBTQIA applicants, and applicants from other historically marginalized communities to apply.

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