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Program Manager of Impact & Analytics, Healthcare Anchor Network

The Program Manager for Anchor Strategies Analytics will lead and facilitate a number of projects that are specifically focused on the development of the evidence base of anchor strategies as well as on the data collection efforts of the different anchor institutions that are members of TDC’s networks.

This involves shepherding the development of the necessary infrastructure for data collection and analysis across different program areas (for both internal and external data), collaborating with the network members and partner organizations to solidify the evidence base of anchor strategies, and managing or supporting initiative groups of anchor institution representatives tasked with advancing the data collection at their respective institutions.   

This position may involve supervising a part-time Senior Associate. TDC employees are represented by the Nonprofit Professional Employees Union (NPEU). This position will be part of the bargaining unit until it becomes supervisory. At that point, the employee will no longer be eligible for bargaining unit membership under the terms of the TDC-NPEU collective bargaining agreement.

This is a remote, full-time position intended to start in early June 2021. 

May involve supporting supervisors in fundraising activities.

About the Healthcare Anchor Network:

The Healthcare Anchor Network (HAN) is a nationally recognized and growing collaboration of health systems seeking to improve health and well-being by addressing economic and racial inequities in the communities they serve through more strategically leveraging their institutional assets, such as hiring, procurement, and investment practices. The organization coordinates multiple groups focused on developing the necessary tools, frameworks, resources and environmental conditions to further health systems’ anchor missions, with specific emphasis on the underleveraged economic assets that health systems have. Founded in 2017 as a program of The Democracy Collaborative (TDC), HAN will spin off from TDC at the end of 2021 and become its own stand-alone 501(c)3 organization.

Principal Duties and Responsibilities:

The Project Manager will have the following general duties and responsibilities, as well as other duties that may arise based on the demands of specific anchor programs and project deliverables. All tasks below are to be executed with varying degrees of collaboration with a Senior Program Associate and Data Analysis Intern.

Facilitate, lead, and assist the Building the Evidence Base initiative group of the Healthcare Anchor Network (40%)

  • Onboard new members into the group on orientation calls
  • Prepare for, lead, and facilitate quarterly calls with network members and ad-hoc subgroup calls
  • Send out monthly email digest to group members and maintain an updated list of contacts of group members and participation reports
  • Carry out regular initiative group attendance and engagement reports for the Building the Evidence Base initiative group

Manage the Healthcare Anchor Network’s yearly data collection process (20%)

  • Track network members’ progress towards data collection & submission
  • Carry out data collection orientations with HAN members
  • Create, maintain, review and adapt data submissions and collection spreadsheets, backend spreadsheets, auxiliary materials and files for data upload into HAN Dashboard

Manage and shepherd the development of the Healthcare Anchor Network Dashboard (15%)

  • Carry out periodic data upload of network members’ data into the HAN Dashboard
  • Adjust platform metrics as per development of anchor strategies’ indicators
  • Envision/plan future phases of the HAN Dashboard
  • Manage dashboard development project with selected vendor

Advance the new indicators research and evaluation efforts of HAN (10%)

  • Stay informed and up to date of current data collection, evaluation, and metrics development efforts in the SDOH field and among HAN members
  • Pursue conversations with HAN members and partners to develop additional HR, Supply Chain, and Treasury indicators
  • Explore with HAN members and partners the creation of indicators and metrics for additional anchor mission areas (Philanthropy, Policy Advocacy, Collaborating with Community Stakeholders, etc.)
  • Develop logic models for each anchor strategy

Other Responsibilities (15%):

  • Represent our work and build meaningful long-term relationships with a wide variety of external stakeholders, including government, C-suite business and institution leaders, nonprofit and social service agencies, banks and credit unions, philanthropies, and neighborhood or community organizing group
  • Ability to travel 5 - 6 times per year in support of project related events (all organizational travel is currently paused
  • Support other program areas such as the Anchor Learning Network with internal analytics as well as yearly data collection process
  • Develop and carry out analyses of convening participation and member engagement
  • Support other initiative groups’ analytics as per need

Required Qualifications:

  • Strong project management experience and ability to manage multiple deadlines, deliverables, and stakeholders;
  • Ability to develop and manage strategic partnerships to assist in the development of metrics and impact evaluation models;
  • Ability to relate in meaningful ways to a variety of high profile stakeholder groups and individuals;
  • Intermediate knowledge of Microsoft Excel and ability to work effectively with moderately complex functions, pivot tables, and other spreadsheet features, etc.
  • Significant experience with managing datasets, developing performance indicators & metrics, and analyzing data;
  • Understanding of and familiarity with community economic development approaches, the healthcare field, or anchor institution practices;
  • Strong written and verbal communication skills with exceptional attention to details
  • Excellent interpersonal skills;
  • A strong commitment to social and economic justice.

Desired Qualifications:

  • Effective meeting design and facilitation skills;
  • Solid foundation on evaluation methodologies and approaches (qualitative or quantitative);
  • Knowledge of Salesforce

Education/Experience Requirements:

A Master’s degree and a minimum of 10+ years of relevant work experience is required (e.g., community development, social enterprise/business development, planning and development, healthcare engagement). 

Benefits: 

Salary is competitive and commensurate with experience and qualifications. Job includes a generous benefits package including health care, three weeks of paid vacation per year, and an employer contribution to a 403(b) retirement plan. The starting salary for a Program Manager at The Democracy Collaborative is $77,158. The Healthcare Anchor Network will provide benefits when it becomes a stand-alone 501(c)3 entity.

The Democracy Collaborative Foundation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to a diverse and inclusive workplace.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

How to Apply:

To Apply, send a cover letter that describes how your previous experience will enable you to meet the needs of this role, and a resume or CV and three references to jobs@democracycollaborative.org. Include “Program Manager, Impact & Analytics” in the subject line. All documents should be submitted as one PDF

Applications will be reviewed on a rolling basis through April 16, 2021.  

We highly encourage applicants of color, applicants who grew up poor or working class, LGBTQIA applicants, and applicants from other historically marginalized communities to apply.

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